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Tuesday, March 30th, 2004 10:33 am
caddyman: (Default)
[personal profile] caddyman
What is it with credit card delivery services?

Some banks just send you a new card in the post with an activation code in a separate letter a few days later. This works fine. Well done, Lloyds TSB Bank (Lloyds Trustee Savings Bank Bank - didn't think that name through on merging, did they?).

Others, no names no pack drill, oh all right, I'm talking Halifax Bank here, use a company called SMS Deliveries. Now this bunch of cowboys serially delivers the new card to an inappropriate address and then leaves a snotty message saying you weren't there to collect it. For example, they tried to deliver it at home when I was at work. Easy mistake. I rearranged the delivery to the office, but they didn't try on the agreed day, preferring instead to wait until I'd gone on sick leave. Since then, they have been completely uncontactable.

Doubtless I shall get a snotty letter at some point, and they will try and deliver again at another inconvenient point - probably Easter.

Happily I'm in no hurry. Not having the card means I can't spend money I don't have on things I don't need. Although admittedly that is one of my favourite hobbies.

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