Teh Intarweb

[caddyman]

I hope this isn't starting again.

Sometime this morning, between about 1.45 and 7.30, our itarweb connection died. It was still off at 9.00 when I left for work.

Of course, I couldn't phone plus.net up and moan, because I couldn't get on line to find their contact details. I now have the phone number in my diary, and provided I'm not too blutered when I get home (today is the first night of the new quiz season, which means copious amounts of Real Ale, and even more getting baffled by the most mediocre of questions), I shall phone them up and see what's what.

I am hopeful that the problem is or was at their end. Unlike the problems we had just before dumping Entanet, the router is still acknowledging that is connected, it just can't find a server at the other end. I suppose the first trick will be to unplug and then reboot the router, before listening to endless musak waiting for someone on the helpdesk to pick up the bloody phone.

Ah well.

Comments

[bluesman.livejournal.com]

Ah, the "'phone tree". Aren't those things supposed to make your enquiry/complaint easier when you call up some worthless company? "If you've been on the line for more than 3 hours and are ready to hang yourself, press 6 now."

[caddyman.livejournal.com]

That's the one.

I'm hoping that if I phone around midnight there will be just dangling corpses to negotiate, rather than irate people awaiting answers.

[bluesman.livejournal.com]

Yes! As if you're not angry enough when you've negotiated the deliberately confusing 'phone tree, the "live" blighter at the other end is surly and unco-operative.

An exception would be the delightful people at AOL, who are refreshingly friendly and helpful. What a shame their product is spectacularly crappy.