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Thursday, February 7th, 2008 10:51 am
caddyman: (Bloody Tech)
[personal profile] caddyman
I know that the Department switched to Outlook for its email because the old GroupWise application is no longer supported, but did it have to be Outlook? It’s all very well and all very familiar, but it really is rubbish at some things. Setting rules is a clunky business and checking alternative email accounts requires logging off the account you’re in and logging into the new one. Or so I’m told, anyway.

That means that I can’t check our generic housing finance email box and haven’t been able to for several months. In the end, I gave up and have taken every opportunity to delete references to it in any of our documentation. The trouble is, it does mean that we now have to have a named contact point, which means that during consultation periods the poor sap can be deluged by emails instead of planning their work.

I just get peed off that Microsquash applications are the default nowadays, when there has to be something out there that does the job better.

GroupWise for instance.

(no subject)

Date: 2008-02-07 11:28 am (UTC)
From: [identity profile] romney.livejournal.com
Your Outlook is going to have something like Exchange Server or another mail gateway beind it - the IT guys in change of that should be able to configure the generic account name on it and direct it to a specific user, and manage the update to that as the job changes.
From: [identity profile] oldnick.livejournal.com
That must be a deliberate limitation of how your Outlook, or the (Exchange?) servers behind it are set up. At work I have my own account, and two group accounts permanently open in the left pane, and can access emails in any of the three just by clicking on their folders.

(no subject)

Date: 2008-02-07 11:34 am (UTC)
From: [identity profile] snorkel-maiden.livejournal.com
Yes, what they said. Shout at someone till it's fixed. I hated Groupwise, but then you already think I'm barmy, so that's probably no surprise.

(no subject)

Date: 2008-02-07 11:55 am (UTC)
From: [identity profile] caddyman.livejournal.com
It's only your strange and inexplicable swedophilia that I find barmy.

(no subject)

Date: 2008-02-07 12:52 pm (UTC)
From: [identity profile] ellefurtle.livejournal.com
We have groupwise here - so just as I get used to it, it's vanishing huh? Hmph. Still, I haven't worked out how to make my calender show which things are MY appts and which are my team's which I need to know about.

(no subject)

Date: 2008-02-07 01:09 pm (UTC)
From: [identity profile] pauln.livejournal.com
Mm.. Mashed orange goodness.

(no subject)

Date: 2008-02-07 03:22 pm (UTC)
From: [identity profile] irdm.livejournal.com
ThunderBird!!!

(no subject)

Date: 2008-02-07 04:22 pm (UTC)
From: [identity profile] phil99.livejournal.com
I don't think outlook's so bad. It does everything that it should do, and whilst crashing a lot with the stupid phone extension stuff we have on it, seems pretty stable.

(no subject)

Date: 2008-02-07 05:04 pm (UTC)
From: [identity profile] trav28.livejournal.com
Thank your lucky stars it wasn't the shite that is Lotus Notes. That programme sucks satan's dick and ass.

(no subject)

Date: 2008-02-07 10:01 pm (UTC)
From: [identity profile] fractalgeek.livejournal.com
Many of the drones at work have both functional/group and personal accounts, or check their bosses accounts too.

There are several levels, depending whether you want to merely see ("review"), Post "x on behalf of y", "be", etc.

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