There are times when I wonder at the perceived majesty of government – certainly as it applies to the UK. The amount of queries we get where the inquirer must already know the answer is quite spectacular. The problem is simply that while they already know what they are supposed to do and how to do it, they have no confidence.
It doesn’t matter that generally speaking the statutory rights and duties lie elsewhere, people (including corporate bodies) expect us to give them the nod before they go ahead with anything. It hasn’t quite reached the stage where the Chief Executive of a borough phones for permission to wipe his arse, but I fear the day is not too far distant.
There is an exercise going on at the moment here, called “Stop It”. The idea is to identify and discontinue those high input, low impact1 tasks that consume time voraciously for no apparent benefit. A little like filling out “Stop It” questionnaires, actually2. I have been wondering if we could stop answering the phone to people who are known to ask the bloody obvious. I’m sure we have the technology to block their numbers at the switchboard, but then I guess that’s not what ‘open government’ is all about. It would make my life so much easier if people invoked the Freedom of Information Act more frequently. We should put all queries under that; the question tends to go away when the person asking is told that an answer will cost a significant amount of money and that they are required to pay it.
1Marvel at the jargon.
2But nothing like writing on LJ instead of working.
It doesn’t matter that generally speaking the statutory rights and duties lie elsewhere, people (including corporate bodies) expect us to give them the nod before they go ahead with anything. It hasn’t quite reached the stage where the Chief Executive of a borough phones for permission to wipe his arse, but I fear the day is not too far distant.
There is an exercise going on at the moment here, called “Stop It”. The idea is to identify and discontinue those high input, low impact1 tasks that consume time voraciously for no apparent benefit. A little like filling out “Stop It” questionnaires, actually2. I have been wondering if we could stop answering the phone to people who are known to ask the bloody obvious. I’m sure we have the technology to block their numbers at the switchboard, but then I guess that’s not what ‘open government’ is all about. It would make my life so much easier if people invoked the Freedom of Information Act more frequently. We should put all queries under that; the question tends to go away when the person asking is told that an answer will cost a significant amount of money and that they are required to pay it.
1Marvel at the jargon.
2But nothing like writing on LJ instead of working.