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I am going to have to start treating the Karma Pixies more circumspectly over the next couple of weeks or so.
I should have guessed yesterday during the day when I first called to cancel our broadband and found that there is a disconnection fee. I am sure that there is a word for charging a person for not doing something anymore. Sounds like protection money to me. Anyway, that’s done and there is no horrible annual contract to bug out of. It was an indication though, that the Karma Pixies were getting restive, though I didn’t recognise it at the time.
The next thing I did was to call BT to cancel the phone line. And it is indeed cancelled, though again, the Karma Pixies inserted a wobbly there, too. Our contract was due to auto renew on Friday. BT agreed to put a stop on that, but now I have to phone them up on Saturday and remind them to not actually disconnect us until Tuesday. This is the sort of odd procedure that only an ex-Public Corporation and virtual monopoly can manage, no matter how helpful the cheery soul you’re talking to. We just know Kids, don’t we, that when I pick the phone up on Saturday morning, the Karma Pixies will already have killed the line…
To top it off, I went to the ATM on the way home to get some cash for the takeaway we always have on games night. This was the Karma Pixies piece de resistance. I put my card in the machine, entered my PIN and told it how much I wanted. The machine whirred and clicked and told me to take my card before it gave me my money. Alles gut. Except that it made a sound like an electronic cat trying to cough up a furball. Then it tried again and once final time before announcing that it was broken and I could have neither my card nor my money. So there and then I phoned the bank and cancelled the card and the PIN just in case there was foulness afoot.
The upshot is that I cannot get at any of my bank accounts. That bloody card was my access to everything. I need it for online banking, I need it for telephone banking. I need it for the ATM and I need it if I go to the bank. Well, there are time consuming ways around it, but you get the picture.
To add insult to injury, it will take seven to ten days for the replacement to arrive. I can survive that as we have other sources and I don’t need to cancel anything just yet. But. It will most likely be delivered to an address I shall no longer be resident at by couriers who will drop a note through the door (so it will not be forwarded by the Post Office as it would otherwise be), so I shan’t know when they tried to deliver it or how to get it. Now, I could contact the bank and say I am changing my address, but the strange and unlikely timing makes this sound suspicious, doesn’t it? “Dear bank, please cancel my card and PIN, for they are eaten by an ATM. Please send me a replacement, but not to the address you have for me and which I cannot change because I do not have the card…”
Aaaaaaaaaaaaargh!
Still. On the plus side, I managed to place an order for Virgin Broadband at the new house, which should be online and available to us from about lunchtime the day after we move in.
I am a little stressed.
I should have guessed yesterday during the day when I first called to cancel our broadband and found that there is a disconnection fee. I am sure that there is a word for charging a person for not doing something anymore. Sounds like protection money to me. Anyway, that’s done and there is no horrible annual contract to bug out of. It was an indication though, that the Karma Pixies were getting restive, though I didn’t recognise it at the time.
The next thing I did was to call BT to cancel the phone line. And it is indeed cancelled, though again, the Karma Pixies inserted a wobbly there, too. Our contract was due to auto renew on Friday. BT agreed to put a stop on that, but now I have to phone them up on Saturday and remind them to not actually disconnect us until Tuesday. This is the sort of odd procedure that only an ex-Public Corporation and virtual monopoly can manage, no matter how helpful the cheery soul you’re talking to. We just know Kids, don’t we, that when I pick the phone up on Saturday morning, the Karma Pixies will already have killed the line…
To top it off, I went to the ATM on the way home to get some cash for the takeaway we always have on games night. This was the Karma Pixies piece de resistance. I put my card in the machine, entered my PIN and told it how much I wanted. The machine whirred and clicked and told me to take my card before it gave me my money. Alles gut. Except that it made a sound like an electronic cat trying to cough up a furball. Then it tried again and once final time before announcing that it was broken and I could have neither my card nor my money. So there and then I phoned the bank and cancelled the card and the PIN just in case there was foulness afoot.
The upshot is that I cannot get at any of my bank accounts. That bloody card was my access to everything. I need it for online banking, I need it for telephone banking. I need it for the ATM and I need it if I go to the bank. Well, there are time consuming ways around it, but you get the picture.
To add insult to injury, it will take seven to ten days for the replacement to arrive. I can survive that as we have other sources and I don’t need to cancel anything just yet. But. It will most likely be delivered to an address I shall no longer be resident at by couriers who will drop a note through the door (so it will not be forwarded by the Post Office as it would otherwise be), so I shan’t know when they tried to deliver it or how to get it. Now, I could contact the bank and say I am changing my address, but the strange and unlikely timing makes this sound suspicious, doesn’t it? “Dear bank, please cancel my card and PIN, for they are eaten by an ATM. Please send me a replacement, but not to the address you have for me and which I cannot change because I do not have the card…”
Aaaaaaaaaaaaargh!
Still. On the plus side, I managed to place an order for Virgin Broadband at the new house, which should be online and available to us from about lunchtime the day after we move in.
I am a little stressed.