Terror pricing; free delivery

It's an odd place, is H Samuels the jewellers. Odd, but I like it.

Twice in the past twelve months I have had to make use of their gold-repair services; the first time I needed my gold wrist torque fixed after unexpected snappage. No-one else would look at it, saying it was too dangerous to do a gold solder on it (No, I don't understand, either), but Samuels offered to have a look, promised nothing and then fixed it for me. That was the Shrewsbury branch.

Now you may recall that a fortnight - three weeks ago, the signet ring my parents bought for my 18th birthday (back in the days when the world was in black and white) broke. It snapped straight across the shank and trapped a goodly amount of finger in the meantime. Boy, did it smart…

Anyway, I promptly took the mangled remains of the ring to the branch of Samuels in the piazza above Victoria Station. They promised they could mend and stretch it for me, but it would probably cost about £20. No problem, that's fine. I gave them the ring, they gave me the receipt - pay for the repairs upon collection.

A couple of days later I received a phone call telling me that a straight forward weld would cost about £50, what with the extra gold to stretch it, or, since there was some worry that the ring was damaged and a weld would show up, they would replace the entire shank for £99. Now, I thought about it and decided that all things considered, including the fact I didn't have a spare £99 available just now, and a new shank would effectively make it a new ring, not the one Mater and Pater gave me all those years ago, I'd go with the simpler repair, and should the fix be obvious it would at least be hidden around the back of the ring where only I would know.

So today I got the call. My ring is ready, would I like to pick it up?

Indeed I would.

I am wearing the ring again now - a bit looser than I'm used to, but I'll get used to it. You'd never know it had snapped across the shank - I can't see the repair for love nor money.

Total repair cost?

Nothing.

That's why H Samuel Ltd is such an odd place. Terror quotations followed by Robin Hood delivery.

Marvellous.

Terror pricing; free delivery

It's an odd place, is H Samuels the jewellers. Odd, but I like it.

Twice in the past twelve months I have had to make use of their gold-repair services; the first time I needed my gold wrist torque fixed after unexpected snappage. No-one else would look at it, saying it was too dangerous to do a gold solder on it (No, I don't understand, either), but Samuels offered to have a look, promised nothing and then fixed it for me. That was the Shrewsbury branch.

Now you may recall that a fortnight - three weeks ago, the signet ring my parents bought for my 18th birthday (back in the days when the world was in black and white) broke. It snapped straight across the shank and trapped a goodly amount of finger in the meantime. Boy, did it smart…

Anyway, I promptly took the mangled remains of the ring to the branch of Samuels in the piazza above Victoria Station. They promised they could mend and stretch it for me, but it would probably cost about £20. No problem, that's fine. I gave them the ring, they gave me the receipt - pay for the repairs upon collection.

A couple of days later I received a phone call telling me that a straight forward weld would cost about £50, what with the extra gold to stretch it, or, since there was some worry that the ring was damaged and a weld would show up, they would replace the entire shank for £99. Now, I thought about it and decided that all things considered, including the fact I didn't have a spare £99 available just now, and a new shank would effectively make it a new ring, not the one Mater and Pater gave me all those years ago, I'd go with the simpler repair, and should the fix be obvious it would at least be hidden around the back of the ring where only I would know.

So today I got the call. My ring is ready, would I like to pick it up?

Indeed I would.

I am wearing the ring again now - a bit looser than I'm used to, but I'll get used to it. You'd never know it had snapped across the shank - I can't see the repair for love nor money.

Total repair cost?

Nothing.

That's why H Samuel Ltd is such an odd place. Terror quotations followed by Robin Hood delivery.

Marvellous.