Help me, Lazyweb: you're my only hope...

Having just moved and had my broadband connection switched to the new number, I find that my internet access keeps dropping and even when working, downloads at about 880kps. It is supposed to be around 6Mbs and was typically around 4.

Given that the move was only completed in theory yesterday (20 June) and that we had intermittent access prior to that, does a new connection take a while to bed in, or should I be contacting either Plus.Net or BT? There is a lot of interference on the telephone line too, since the router was plugged in. I have it running off an adaptor that changes the socket, should I have the socket changed?

I can live with it for now, but the current speed will be useless for Furtle when she starts gaming again.

Help me, Lazyweb: you're my only hope...

Having just moved and had my broadband connection switched to the new number, I find that my internet access keeps dropping and even when working, downloads at about 880kps. It is supposed to be around 6Mbs and was typically around 4.

Given that the move was only completed in theory yesterday (20 June) and that we had intermittent access prior to that, does a new connection take a while to bed in, or should I be contacting either Plus.Net or BT? There is a lot of interference on the telephone line too, since the router was plugged in. I have it running off an adaptor that changes the socket, should I have the socket changed?

I can live with it for now, but the current speed will be useless for Furtle when she starts gaming again.