And eventually...

[caddyman]

It's taken me forty minutes of hanging around on the telephone, giving the same information at least four times, and listening to lots of elevator music interspersed with advertising gabblefarb, but I think I have now cancelled my contract with ntl as from Saturday 12 February.

This will inevitably mean one of two possible outcomes: when I get home tonight the telephone and cable TV will have been disconnected ahead of time, or equally likely, they will do nothing, and hound me for unpaid subscriptions for a service I'm not using, for the rest of my life.

I sincerely doubt that I shall ever use ntl again. Next time I want satellite channels, I shall go direct to Sky.

Comments

[delvy.livejournal.com]

Do you need to book a driver yet?

[caffeine-fairy.livejournal.com]

1.Write a letter, registered post, countersigned by someone you know, referenicng your phone call, requiring them to disconnect your service, and giving notice that your payments will cease from X date. Ask for a written response and enclose an SAE.
2.Write another to your bank, enclosing a copy of the letter and postal counterfoil, requiring that they do not honour any requests for payment made by NTL.
3.Keep copies of everything.

CF, veteran of god knows how many battles with various service providers.

[november-girl.livejournal.com]

What she said.

[bibliogirl.livejournal.com]

This isn't just because you've witnessed my struggles with NTL's billing department, right?

[caffeine-fairy.livejournal.com]

Well, maybe partially.

I also remember some poor souls trying to get rid of BT

[bibliogirl.livejournal.com]

You missed most of the fun and laughter of me trying to get rid of Cable and Wireless. Almost as much fun as NTL.