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Hanging on the Telephone
Monday, June 9th, 2008 06:42 pmI fear it, I really do.
I have been looking at the BT website, trying to find out how to order a landline from good old British Telecom. There's lots of information - but significantly I can't find details of the connection charge and I don't know what I am likely to pay as a new customer moving into premises that havfe the wires already in place, but no account with BT (as yet).
I can't work out if, as a new customer, I pay for their reconnection or new line service and whichever it is, what it costs. Such is the system in this bloody country that if I look at one of the competitors' websites, they simply assume that you have a BT line and tell you how to switch to their 'cheaper and more reliable' alternatives. No-one apart from BT seems to actually connect you to the system in the first place. Of course, that then brings me to the 12 month contract. If I pay BT to connect me, I have to stay with the brutes for 12 months before I can take advantage of the 'cheaper and more reliable' alternatives.
Pah. It is to weep.
The line here in the Athenaeum Club is in![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
colonel_maxim's name and is with Talk Talk. I suppose I could get it switched to my name and transferred, but I don't know if that's possible without creating more hassle than it's worth. And it still doesn't get me past the reconnection - new connection problem. My only prior experience in this field is with NTL and frankly I'd rather gouge my own eyes out with red hot spoons than deal with those b*ast*rds again.
What to do? What to do?
I suspect that I shall spend more time than I wish speaking to an underpaid drone in India tomorrow morning trying to find out what fiery hoops I have to jump through to get the telephone connection sorted in the new flat, and how many internal organs I shall need to sell to finance it!
Grumble.
I have been looking at the BT website, trying to find out how to order a landline from good old British Telecom. There's lots of information - but significantly I can't find details of the connection charge and I don't know what I am likely to pay as a new customer moving into premises that havfe the wires already in place, but no account with BT (as yet).
I can't work out if, as a new customer, I pay for their reconnection or new line service and whichever it is, what it costs. Such is the system in this bloody country that if I look at one of the competitors' websites, they simply assume that you have a BT line and tell you how to switch to their 'cheaper and more reliable' alternatives. No-one apart from BT seems to actually connect you to the system in the first place. Of course, that then brings me to the 12 month contract. If I pay BT to connect me, I have to stay with the brutes for 12 months before I can take advantage of the 'cheaper and more reliable' alternatives.
Pah. It is to weep.
The line here in the Athenaeum Club is in
colonel_maxim's name and is with Talk Talk. I suppose I could get it switched to my name and transferred, but I don't know if that's possible without creating more hassle than it's worth. And it still doesn't get me past the reconnection - new connection problem. My only prior experience in this field is with NTL and frankly I'd rather gouge my own eyes out with red hot spoons than deal with those b*ast*rds again.What to do? What to do?
I suspect that I shall spend more time than I wish speaking to an underpaid drone in India tomorrow morning trying to find out what fiery hoops I have to jump through to get the telephone connection sorted in the new flat, and how many internal organs I shall need to sell to finance it!
Grumble.
