Lost in a logic loop

[caddyman]

I think it’s time for me to bang my head on the table in frustration. Let me see, yes, I’ve thought about it again and it is.

Yesterday I posted up a couple of pictures of a leather jacket I have had my eyes on for a while. What I didn’t say was that I have been emailing the company that makes them for just under three weeks now, trying to extract information one tiny piece at a time.


They are quite friendly but decidedly unforthcoming.

The difficulty is this, you see. The largest size they quote on their website id XXL and I really need an XXXL (quite apart from my famously proportioned gut, I have a large chest and will continue to do so even if I lose weight). So, from the first tentative approach, the emails have developed along these lines:

Our Hero

9 January: “Hi, I have just seen the Leather Jacket on your website and was wondering if you are strict at keeping to the sizes you quote: the largest for the jacket is XXL, but I see that some other replicas are up to XXXL.

If not, could you let me know the approximate chest size of a XXL, please?
Regards,
Bryan Lea

Response

10 January: “Hello, A 48 will be the same as a xxl, I hope this helps.
Cheers Gemma

Our Hero

10 January: “Thanks, Gemma. Does that mean that it would not be possible to have one made XXXL size, (presumably at a slightly higher cost!)?
Cheers, Bryan”

Response

11 January: “Dear Sir, We can make a bigger jacket for you if required
Cheers Gemma “

Our Hero

17 January: “Hi, Thanks for that. I was wondering if you could quote me a price for 52" jacket in black and advise on how best to order it as the web site doesn't go up to that size! Many thanks for your help.”

Our Hero

24 January: “Hello, I was wondering if you had had chance to give any thought to the email attached which I sent last week? Many thanks.”

Response

25 January: “Dear Bryan, I have spoken to Peter and we can make you a jacket for £200 plus £20 postage. Cheers Gemma”
Our Hero

30 January: “Hi Gemma, £220 including P&P is a good price for a jacket! I'd like to order one in black, please. Can you let me know what other details you need (any additional measurements etc) and how best to arrange payment, since this is not being sorted through the website. I look forward to hearing from you.”

Response

“Dear Bryan, Please send and order via our online web page with the size jacket you need. Cheers Gemma”

Our Hero: Exasperated

“Hi Gemma, Er... This is where I came in! Your website doesn't go up to the size I want and there's nowhere to write in special requests or instructions, which is why I emailed in the first place. Maybe it would be easier if I phoned in an order? Regards.”

The saga continues and my brane hurts...

Comments

[davidt3001.livejournal.com]

So, do you think that they actually have any jackets for sale, or is this some kind of bizarre, if half-arsed con?

[binidj.livejournal.com]

Radical surgery, it's the only way.

[keresaspa.livejournal.com]

Such is the price we must pay for being chunky men with big boobies!

[caddyman.livejournal.com]

I say, steady on!

I have a large and manly tum, yes. Big man boobies? I think not! *checks, just in case*

[fencingsculptor.livejournal.com]

I bet they used to have a page on their website.....maybe since this obviously existed in the past....

They probably expect you to travel back in time to order it.

Pity you don't have a TARDIS or twelve...

Wested have a very well earned reputation for absolute exellence - it's not a con at all. They started out as film costumiers - they made Indy's jackets !!!!!

Their set up is just, well for politeness sake, lets say, 'quaint'.

[averylaterabbit.livejournal.com]

A spade is a spade, they appear to be f**king special. Im guessing that you might have had your answer right off, with possibly a higher markup, if they don't do the size they may not have the pattern blocks (templates) so may have to make new ones but thats not too difficult in industry. but keep the mail quoted.

Its not like you had to read between any lines.

bored or stupid
bored or stupid.

but he does make exceedingly good coats...

[ladkyis.livejournal.com]

If they don't have the blocks they might just have a good pattern cutter who can grade. Apparently it takes five years to learn how to do that. I didn't know it was that difficult and just did it and then my friend who is a darned good pattern cutter told me I shouldn't be able to without training - tosh, absolute tosh and piffle as my grandpop used to say.

[bluesman.livejournal.com]

If their "customer service reps" are so communicatively cloth-headed as to provide no service to their customers, imagine how the product will be, particularly if you want a specific size they usually don't provide. Thank goodness you have spent nothing yet, and take your custom elsewhere.